Archive for the ‘Telecommunications’ Category

Telephone Contractors

Tuesday, September 14th, 2010

We are Sydney’s most loved phone contractor, providing a full range of services for both phone and data. We can complete home or business line installations, connecting to either existing or newly installed cabling. We can troubleshoot existing lines, diagnose ADSL issues as well as create central filters and splitters.

  • ADSL connections, fault diagnosis
  • PSTN line connections
  • MDF line jumpering
  • Fax, Eftpos, Alarms, PABX’s
  • Replacement sockets
  • New voice and data cabling

For more services, see data cabling or call 0406 611 538

In addition, we can also service your fax, eftpos, alarm, phone system, PABX and any other communications services and equipment. The key to having a business that runs efficiently is fast, reliable communication and the cabling that is linking, bridging and facilitating all of these things is cabling. If it is not installed in the correct manner it will no doubt lead to faults and ultimately cause disruption to your business.

Many business owners and home owners alike have had issues with getting a telephone contractor that can be reliable, affordable and most of all capable of maintaining their voice and data cabling so that problems need never occur. We have differentiated ourselves by being all of the things that you require of a contractor.

# FULLY LICENSED
# FULLY INSURED
# EXPERIENCED
# ACCREDITED
# FRIENDLY
# ON TIME

We are experienced, licensed and fully qualified to bring you a solution to all your cabling needs. Our emphasis on customer service is paramount and we will be sure to deliver on our promises. We offer you free advice and are happy to be of service. Call us today for a free quote or even just to get some clarity on what you are looking to achieve.

Contact Us or call 0406 611 538

Phone line installation

Monday, August 16th, 2010

Are you one of the many people wondering why Telstra (or another telephone line provider) has claimed that your phone line is installed on your premises, yet you plug in a phone and there isn’t any dial tone?

The fact is that they are only responsible for the line being delivered to the first socket (common in most residential addresses), or otherwise to the MDF (Main Distribution Frame – common in commercial addresses).

It is very common that even though a line has been terminated at the NTP (Network Termination Point) there is still no available dial tone. Beyond this point, you will need to get a private licensed technician to complete the necessary cabling structure for your telephone or phone system to connect.

This is not something that the networks tell you until it happens, so it is best to have a technician available to assist in the completion of the line connection. In most circumstances, you will already have some form of cabling infrastructure in the building. If that is the case, it will spare the cost of running additional cables and will just be a matter of “jumpering” your new line to its desired location.

We offer this service and are happy to assist you every step of the way.  Feel free to call if you need us to visit, or even if you just need some friendly advice. Call 0406 611 538

Move phone socket

Sunday, August 15th, 2010

Are you thinking of moving your existing socket from its current location into a different room? or maybe create a series of sockets in multiple rooms? If you’ve been having trouble trying to find someone qualified (other than Telstra – but it’s unlikely that they will help), then you need to talk to us. We are constantly being called out to various houses and offices to relocate a phone line to a new area. The typical distance is usually around 15 – 20 metres, and to do this we usually only charge a fee of $150.00.

We have found that most other businesses will charge much more and have had positive feedback about our fair prices and friendly, professional service.

We service all of Sydney and its surrounding areas and are usually able to attend to your call out within 24 hours or even the same day. We are highly experienced and fully licensed, making sure that the work is completed according to all cabling industry standards.

To contact a technician, please call us today on 0406 611 538

Beware of cabling cowboys

Monday, August 9th, 2010

I do a lot of cabling… and I mean A LOT! When you have done as much as I have, you quickly realise that there are some installers out there who really don’t care at all about their customer or the cabling standards. I can’t tell you how many times I have walked in to correct faults in what looks like a rats nest. Usually this is due to “cowboy” contractors who walk in, get their line/s working in the fastest (and worst) way possible, then run for the hills before anything goes wrong.

For example, I attended a site in Manly a few weeks ago to connect a new line into an office suite and due to the poor quality of the connections from previous “cowboys”, I inadvertently disconnected the main line of a business in a neighbouring suite. That was embarrassing! It is hard to convince someone that you were trying to fix something, not break it! I was able to get both lines up and running again quite quickly, but due to bad workmanship from previous contractors my time along with an innocent business was disrupted.

I am getting tired of seeing cabling in this state, and am trying to encourage people to invest in correcting their sites cabling. I always tell my customers that the best way to avoid persistent faults or down time is to invest in a structured cabling system. You can converge you office cabling by installing CAT5e or CAT6, which can deliver either phone or data to any socket in your office.

In saying that, make sure the installer knows what he is doing!

Does he have a Master Cabling license?

The installer should have a card verifying that he is trained and licensed.

Does he have experience?

Your installer should have references and/or photos to give you an idea of what you can expect.

Does he ‘talk the talk’?

Your installer will be able to consult you and be able to verbalise the design and functionality proposed by the suggested installation. Get a formal quote too.

Finally, if you think something is not up to scratch, say something. Check the work and make sure it is neat, tidy and organised. Get records produced for the connections and try to implement a cabling system where you can make changes yourself.

If you take heed of this advice, you will avoid faults, eradicate down time and minimise call out fees for small changes/moves. I can guarantee it!

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