I do a lot of cabling… and I mean A LOT! When you have done as much as I have, you quickly realise that there are some installers out there who really don’t care at all about their customer or the cabling standards. I can’t tell you how many times I have walked in to correct faults in what looks like a rats nest. Usually this is due to “cowboy” contractors who walk in, get their line/s working in the fastest (and worst) way possible, then run for the hills before anything goes wrong.
For example, I attended a site in Manly a few weeks ago to connect a new line into an office suite and due to the poor quality of the connections from previous “cowboys”, I inadvertently disconnected the main line of a business in a neighbouring suite. That was embarrassing! It is hard to convince someone that you were trying to fix something, not break it! I was able to get both lines up and running again quite quickly, but due to bad workmanship from previous contractors my time along with an innocent business was disrupted.
I am getting tired of seeing cabling in this state, and am trying to encourage people to invest in correcting their sites cabling. I always tell my customers that the best way to avoid persistent faults or down time is to invest in a structured cabling system. You can converge you office cabling by installing CAT5e or CAT6, which can deliver either phone or data to any socket in your office.
In saying that, make sure the installer knows what he is doing!
Does he have a Master Cabling license?
The installer should have a card verifying that he is trained and licensed.
Does he have experience?
Your installer should have references and/or photos to give you an idea of what you can expect.
Does he ‘talk the talk’?
Your installer will be able to consult you and be able to verbalise the design and functionality proposed by the suggested installation. Get a formal quote too.
Finally, if you think something is not up to scratch, say something. Check the work and make sure it is neat, tidy and organised. Get records produced for the connections and try to implement a cabling system where you can make changes yourself.
If you take heed of this advice, you will avoid faults, eradicate down time and minimise call out fees for small changes/moves. I can guarantee it!